WHAT TYPE OF INFORMATION DO WE COLLECT?

We gather and store all information that you input into our website or provide to us through the use of any other outlets. We collect the Internet protocol address used to connect your computer to the internet, login details for our website, e-mail address, computer and connection information, past purchase history information and your full name details.  We also use a third party app 'visitor analytics' to measure the visitor’s general details. As a website owner using their services, we are using cookies to collect data about visitor’s device type and screen size, approximate location, browser, OS, IPs, page visits, bounce rate, conversions and the most popular content on the website. This data is pseudonymised and visitor analytics will never be used to identify individual users or to match it with additional information on an individual user. Each visitor has control over the cookie placement. Information collected from the booking section of our website is entered manually by the customer, and we store this information through Wix.com's data storage services. This information includes: Full name, Email, Phone number, Address, Vehicle registration, and other information that the customer provides within these boxes that are not required by us. Furthermore, we also collect information on how the customer found our services, to help us improve our marketing efforts.

 

HOW DO WE COLLECT THIS INFORMATION?

When a booking is made on our website, the inputted information is collected on our sites database. This includes full name, email, phone number, Full address and vehicle registration. Furthermore, our use of 'visitor analytics' enables us to collect data on device type, screen size, location, browser, OS, IPS, page visits, bounce rate, conversions and the most popular content on the site. Facebook profile information may also be recorded on our website if the Facebook link is clicked. Information may also be stored from using our Facebook services, or from people who engage in any activity on our social media profiles. This data shows the person in questions profile, name, email address, page likes and shares and public information they have shared to facebook.

 

WHY DO WE COLLECT SUCH INFORMATION?

- To provide the online booking services

- To provide the customer a means of communication for us

- To have the ability to contact our visitor with general notices or service related notices

- To be able to see which parts of our online services require improvement

- To see where our target audience is situated for the use of ad campaigns

- To comply with any applicable laws and regulations

- To provide the information on legal documents for the customer such as a purchase invoice

- To notify the customer if any problems have occurred in regards to their purchase

-  To benefit our marketing campaigns

 

HOW DO WE STORE, USE, SHARE AND DISCLOSE YOUR PERSONAL INFORMATION?

Our company is hosted on the wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general wix.com applications such as (visitor analytics). They store your data on secure servers behind a firewall. All direct payment gateways offered by wix.com and used by our company adhere to the standards set by PCI-DSS and managed by the PCI security standards council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Any banking information that goes through us is destroyed after use and is not held by us directly. This includes card details and payment details.

 

HOW DO WE COMMUNICATE WITH OUR SITE VISITORS?

We may reach out to you to notify you regarding an issue with your account, to resolve a dispute either parties have, to collect fees owed, to send a survey or questionnaire to collect your opinion, to send company updates, to send current marketing promotional material, to notify the user of any current promotions, to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, Facebook chat, other forms of social media, postal mail, chat services or website chat bars.

 

HOW DO WE USE COOKIES?

Cookies are implemented in every site built by Wix. Take a look at the table below to view which cookies Wix implements on Wix sites:

 

Cookie name

Life span

Purpose

svSession

Permanent

Creates activities and BI

hs

Session

Security

incap_ses_${Proxy-ID}_${Site-ID}

Session

Security

incap_visid_${Proxy-ID}_${Site-ID}

Session

Security

nlbi_{ID}

Persistent cookie

Security

XSRF-TOKEN

Persistent cookie

Security

smSession

Two weeks

Identify logged in site members

 

 

 

XSRF-TOKEN

_ga

_gat

_gid

hs

svSession

uidp

__cfduid

testcookie

wix_visitor_analytics_aef4b3978ca702beafb76fa8a8eb0800

 

 

HOW CAN YOU AS A SITE VISITOR WITHDRAW CONSENT?

If you would not like us to hold and process your data anymore, please contact us at bolneygrangegarage46@gmail.com and we will be more than happy to take you off our database.

 

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on which we will notify you here that it has been updated, so that you are aware of the information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

CONTACT INFORMATION

If you would like to: access correct, amend or delete any personal information we have about you, we invite you to contact us through any of the following contact details:

 

01444 239922

bolneygrangegarage46@gmail.com

https://www.facebook.com/bolneygrangegarageofficial/

PROUDLY CREATED BY KUDZU DIGITAL LTD